DIGITAL TRANSFORMATION: Anticipating, Avoiding Unintended Consequences

            
                Written by
                
                    Sonia Bot and Sheppard Narkier
                
                

Photograph by Nathan Cervantes
                            
                        The digital disruption doesn’t need to be disruptive. Right here’s how you can acknowledge and deal with volatility.
                
Digital disruption, the transformation brought on by rising digital applied sciences and enterprise fashions, is a actuality throughout industries worldwide, together with railroading. It's a paradigm shift that's right here to remain, with bone-deep results for all organizations.



Organizations at the moment are challenged to consider their working ideas. They need to understand that whereas technique is of paramount significance, technique have to be knowledgeable by near-real-time understanding of a company’s working fashions and the stresses they endure. Experimentation must be a part of the brand new strategic spirit, the place “failing” small and quick is a part of the tradition, in order that the group can be taught shortly, and pivot as wanted: guiding globally however appearing regionally or regionally as wanted.



Typically, as a right away response to addressing digital disruption, organizations resort to creating enhancements on the floor degree, as a result of they seem like simpler to do and are extra seen to stakeholders. Unintentionally, organizations find yourself rising the volatility of their techniques by altering “simpler” person interfaces with out understanding the total implications of these modifications, thus spurring a domino impact of 1 breakdown after one other and rising the danger of failure.

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