Illegal, Unauthorized Loans Were Issued Through Traveloka PayLater, Raising Concerns Over data

Utilizing smartphones and tech-empowered platforms to entry monetary merchandise is now second nature for a lot of Southeast Asians. Financial institution-like companies are sometimes only a few faucets away. However latest complaints in regards to the potential misuse of person knowledge saved by Traveloka is bringing to mild the intense matter of knowledge safety practices lagging behind the proliferation of simply accessible options. In the mean time, victims should deal with wrecked private credit score scores, but the bigger subject of knowledge safety has but to be addressed.

When Rachmat Haryanto utilized for a brand new bank card in 2019, he was shocked when the financial institution rejected his utility. The financial institution mentioned he had a low credit score rating, however Haryanto was positive that he had no excellent payments. He regarded up his credit score historical past and located two unpaid payments marked as owed to Caturnusa Sejahtera Finance, an organization commissioned by Traveloka to function its pay later service.

Haryanto is a photographer, and he ceaselessly travels for assignments. Oftentimes, he booked airplane tickets and lodge rooms by Traveloka, however he by no means signed up for the corporate’s pay later service. “Financial institution Indonesia blacklisted me for 2 excellent payments, one for IDR 8 million (USD 561) and one other for IDR 10 million (USD 710), on Traveloka’s PayLater,” Haryanto instructed KrASIA.

Able to file a criticism, Haryanto contacted Indonesia’s monetary authority, OJK. The consultant he spoke with instructed him to contact Traveloka straight and resolve the matter. “The financial institution additionally suggested me to ask for a disclaimer from these corporations in order that the invoice could possibly be written off to treatment my dangerous rating so I may reapply for the bank card,” Haryanto mentioned.

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