Modernizing Single Sign-On For digital Citizen Services

                        Written by Dean Scontras
Might 24, 2021 | STATESCOOP Dean Scontras has over a decade expertise advising authorities companies on their cloud and identification modernization initiatives. Presently, he serves as Senior Director of Public Gross sales for Auth0, the place he's targeted on fixing identification and authentication for digital citizen providers. The pandemic was a forcing perform to accelerating digital citizen providers. For a lot of state and native companies, the disaster created a check mattress to launch pilot initiatives and interact with residents digitally when places of work shut down. Dean Scontras, Senior Director of Public Gross sales, Auth0The DMV, social safety, unemployment places of work and courts are only a few of these companies who wanted to urgently scale their digital service choices. However so as to construct a greater consumer expertise, streamlining identification and entry administration (IAM) might want to take prime precedence. That requires simplifying how companies work behind the scenes with builders to supply fast and protected entry to those providers, each for residents, in addition to between entities at state and native ranges. Whereas single sign-on (SSO) authentication guarantees a simplified consumer expertise for residents — one credential for a number of logins — with so many purposes throughout states’ numerous providers, that has confirmed to be a time consuming and elusive purpose for some companies.

Nonetheless, an identification answer generally used within the non-public sector — known as buyer identification and entry administration (CIAM) — can present state companies with a contemporary strategy to SSO and streamline the best way builders combine IAM into citizen-facing purposes.

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